You can contact us by telephone*, email, or via WhatsApp messaging. Our regular Customer Service schedule is from Monday to Friday from 9:00 to 12:00 and from 13:00 to 17:00. Saturdays from 8:30 to 13:30.
*Our office is currently closed to the public due to COVID-19 preventive measures and we are unable to answer phone calls. However, we are responding to emails and WhatsApp messages (we are working from home and It may take longer than standard time to reply)
If you have a query related with IELTS, please write an email to: IELTSvenezuela@britishcouncil.org