Our regular Customer Service schedule is:

Monday 11:00  a 12:00/ 15:00 a 18:00
Tuesday to Friday 9:00 a 12:00/ 15:00 a 18:00
Saturday 9:00 a 17:30
*Our office follows preventive measures due to COVID-19. You need to wear a mask, maintain a safe distance, pass the check point to clean your hands with an alcohol-based hand rub and temperature checking. 


If you have a query related with IELTS, please write an email to: IELTSvenezuela@britishcouncil.org

You can reach us from Tuesday to Friday from 9:00 to 18:00. Saturdays from 9:00 to 17:30.

Customer Service Inbox: information@britishcouncil.org.ve

Our English school